FAQ'sWe understand you have questions. We will do our best to answer them all.
Depending on the scope of the position, typically our screening and hiring process spans across 1-2 weeks post receiving the requirement from the clients.
Our process is pretty simple:
You need to first submit a detailed job and candidate description including experience, qualifications, skill set, schedule and tasks.
Our in-house HR department finds candidate, matches and screens them basis personal interviews, technical exams and required tests.
Based on the results of the interview process, a consolidated candidate list is submitted to you.
You select candidates from that list for your own interview process
Once you are done with the interviews, you either let us know about the candidates you'd like to move forward with or place a request to interview additional candidates from the second round of screening.
No. Legally your employee is employed by GlobalEmployees.com. Subsequently, you have no employment tax, insurance, or labor law obligations/liabilities.
The entire hiring process takes around 1-2 weeks from the time you submit the requirements. In case you are in a rush to find your employee and start sooner, you could subscribe to our Premium service, which would prioritize your case. The turnaround time with Premium service is around 4-6 business days.
The cost of subscribing to our premium service is $100. This charge would be adjusted in your first month's invoice, thus it is not an extra charge. And yes, the amount is fully refundable if we are unable to find a suitable candidate for you.
Yes. For every vacancy you seek to fill, GlobalEmployees.com submits several relevant resumes of experienced candidates. You can then interview and test any candidate to determine if you’d like to hire him /her as an employee. Interviews are conducted over the phone at a mutually agreeable time.
Either party, GlobalEmployees.com or the client can terminate the contract by giving 15 days written notice to the other party. You can submit request for termination as early as 15 days ahead of when you would like the contract to end. The notice period of only 15 days, as opposed to the industry standard of 1 or 2 month notice period, gives the client more flexibility.
Yes. If you want to hire an employee, GlobalEmployees.com requires receipt for the first month’s invoice before the employee actually starts working.
This is because GlobalEmployees.com enters into a legal employment contract with the employee you hire. Accordingly, GlobalEmployees.com is legally liable to provide the employee you hire with a paid notice period. Thus, the fee for the 15 days notice period to terminate our services together with the first month’s invoice is required in advance before the employee starts working.
Before the employee could start working for you, the following are required:
Payment of the first month’s invoice.
Payment for the applicable notice period (15days).
Sign the contract.
GlobalEmployees.com signs an employment contract with the employee only after you make the payments for the first month, notice period fee and contract. Thus, we highly recommend that there should be no delay in sending across the required documents and payment. Please remember, we cannot guarantee the availability of the employee until we have received the payment and the signed contract. If there is a delay in submitting the payment or the contract, the selected candidate might no longer be available for hire.
The employee you hire can work in the time slot of your choice - Indian office hours, your office hours, or any other shift. However, you need to inform GlobalEmployees.com at the very beginning regarding your employee’s preferred working hours.
The quality of the work will not be impacted because of the time slot. But yes, like in any country, people prefer working during the day. Thus, if you are open to your employee working in the day slot, you will have a bigger pool of resources to choose from.
You work with your remote employee as you would with any of your in-house or resident employee. We will provide your employee with all the requisite hardware and infrastructure they require to work for you remotely from India. How you wish to utilize that hardware is completely your choice.
You choose how you want to communicate with your employee. GlobalEmployees.com can provide your employee with a local telephone number for your area. You can also utilize other tools such as email, instant messengers (yahoo, gmail, msn), video conferencing, Skype etc.
Performance speaks for itself. If your hired employee is meeting your set goals and is producing results, it’s clear that the employee is doing his/her job. Also, you could put checks and balances to monitor your employee’s performance. In addition to that, our floor managers ensure that your employee is working at all times. You could also monitor your employee via web cams, remote login software, phone, and instant messenger.
There are many methods that can be implemented to protect your confidential information. We can work with you to store your data locally on your own servers or we can store the data in-house. All data will be protected so that it is saved on a separate work server rather than on the employee’s personal computer. We can also ensure that the employee will not have the ability to send or save data through email or on other data devices such as USB drives or CD ROMS.
If you are concerned about the security of your data, please contact GlobalEmployees.com, and GlobalEmployees.com will then discuss and plan with you the best method to implement.
Yes. It is a mandate for all the employees to sign NDA. A copy of the same is available upon request. In case you want us to sign your NDA, please let us know. Arrangements could be made for the same.
Yes. You can hire an employee to work four hours a day or longer.
All work done by the employee for the client on our premises is client’s property. The same has been specified in the GlobalEmployees.com contract.
Normal business work hours are eight hours a day, from Monday to Friday, throughout the month. This does not include any time taken for breaks or for meals. However, if you require your employee to work less than eight hours and/or over the weekend, GlobalEmployees.com can work with the employee to arrange it.
GlobalEmployees.com submits to you resumes of several candidates it feels are suitable for the position you seek to fill. You then select from the resumes any candidates you would like to test/interview/hire. Depending on the position, the time period can be less or more than 1–2 weeks. For certain positions like software programming or back-office positions, resumes are generally submitted quicker.
The dual screening process at GlobalEmployees.com ensures a high success rate. Our experienced HR professionals go through a rigorous initial screening process that matches the most qualified candidates to your position. You’ll then be provided with a screened list of potential candidates. You can interview them and move forward only if you feel that the candidate truly meets your needs.
In case of any issue simply get in touch with your dedicated relationship manager at GlobalEmployees.com via e-mail (sales@GlobalEmployees.com) or phone (001+ 818 826 2303/ 44+ 122 365 5380). GlobalEmployees.com managers are present 24 hours a day to resolve any of your problems.
No. There are no hidden charges. The price quoted with each submitted resume is the full and complete cost for the entire service that includes office space, recruitment, HR, employee salary, management, hardware, and infrastructure. The only exception is if your employee requires software or hardware that we do not provide and is costly to acquire.
Yes. The GlobalEmployees.com office is your office extension in India. You are welcome to visit your employee at any point of time.
Our screening process is flexible enough to accommodate minor changes depending upon the scope of the project. We understand that in business, there will always be a performance issue and therefore, we are always open to discuss and find a solution mutually. Typically, if the performance of a resource is not satisfactory then we endeavour to find a replacement for you. In another situation where a hired resources has delivered a decent performance but has been unable to scale it up, then we will charge you for the number of days the resource has worked and, will refund the remaining amount.
We would request you inform of any such dissatisfaction within the span of a week so that we can take appropriate steps. In situations where you have not expressed your dissatisfaction and the resource has delivered considerable amount of work, we will not be responsible. Herein, you are requested to mail us an appropriate notice clearly mentioning the termination of our services.
Yes. Any incentives you offer will be completely passed on to your employee. All incentives will be paid to your employee via GlobalEmployees.com only.
Yes. Please request to speak to a manager if you would like to bring your employee on-shore.
Your employee is entitled to 8 paid holidays throughout a year. In addition, after the first month of employment, your employee accumulates one day of paid leave per month. Hence, in one year your employee is entitled to 19 days of paid days off work. Any other days off work are unpaid leaves, for which you will not be charged.
No. GlobalEmployees.com provides you with a long-term dedicated employee. You work with the same employee every day. You do not work with a variety of employees. Hence, it is not possible to cover the odd absence by an employee. If, however, your employee requires a substantial time off work, GlobalEmployees.com can replace the employee.
Your employee will be provided with a new Desktop. In addition, your employee will have access to all other computer peripherals such as printer, high- resolution scanner, fax, headsets, web cams, etc…
Yes. Please speak with one of our managers to check if your additional requirements can be met free of any additional charge.
Paypal, Google Checkout, Wire Transfer.