What used to be a process advantage for a larger organization, farming out low-end business processes, has over the period transformed into a necessity with economic recession seizing the West over the last couple of years. The need to bring down a staggering amount of capital invested in to the back-end and support functions propelled organizations to avail outsourced services from the domain specialists. Apart from cost effectiveness, there are certain pertinent advantages of outsourcing. This includes primarily locating skilled resources and getting quality work done coupled with improved process efficiency. With China, the Philippines and Sri Lanka vying for the major chunk of the outsourcing pie, India, with its own set of advantages continues to stand out in the competitive market.