Offshore outsourcing that started in India in the mid-80’s, specifically with the IT and BPO sector, witnessed an upsurge as a result of the dot com boom and the need to prepare for potential Y2K bugs. With time, the parameters for success in the market underwent complete makeover. With resource optimisation, scalability and adoption of newer technologies as the defining factors, the western enterprises scouted for newer ways of investing more on core business function thereby outsourcing the peripheral ones to outsourcing destinations like India and Philippines. The then India at the verge of major faceoff in communication technology quickly leveraged the opportunity. With its expansive talent pool of well educated and quality workers, India emerged as one of the greatest offshore outsourcing destination.